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Thank you for visiting and shopping at SQUARELY COPENHAGEN. Following are the terms and conditions that constitute our Shipping Policy.
We provide free shipping for orders over 299 DKK in Denmark and €39 in the rest of the EU. The shipping fee is 49 DKK for orders under 299 DKK in Denmark and the shipping fee is €6 for orders under €39 in the rest of the EU.
The shipping fee to United Kingdom, Estonia, Iceland, Switzerland is 300 DKK.
Shipment processing time
All orders are processed within 4 to 8 business days in Denmark and within 4 to 12 business days in the EU (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders or impacted logistics, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We offer international shipping to the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
Delivery is fulfilled by one of our logistic partners: GLS, PostNord, DSV, or DB Schenker.
Once your parcel has been handed over to one of our logistics partners, you will receive your order's tracking number along with the shipping confirmation via email. This will allow you to check the status of your delivery online using the courier's tracking portal.
Once your order has been shipped it will be with you:
In Denmark within 3-5 working days.
In the rest of the EU within 3-8 working days.
Shipping for Gifts
If you would like to give a gift to someone, and ship the product directly to your close one, please mention the best delivery date in a comment at checkout. We will do our best to meet this requirement.
Customs, Duties and Taxes
SQUARELY COPENHAGEN is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Please note, that if the package arrives damaged, you must write a note addressing this damage while signing the ‘Proof of Delivery’. Unpack the package next to the courier and inspect if the product has any damages.
If the product arrived damaged, please contact us at email@example.com within 5 days after receiving the product. In order for us to file a claim at the responsible shipment carrier, please forward us a picture of:
SQUARELY COPENHAGEN is not liable for any products damaged or lost during shipping.
Returns & Refunds
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.