Anweisungen

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

How do you set up your planter?

Most SQUARELY COPENHAGEN planters come with an effective self-watering system that makes the plantes thrive, and all the planters are easy to set up. Find your exact product instructions further down or send us a message if you couldn't find the instructions you needed.

Instructions

Instructions for GrowSMALL Wall

GrowSMALL is our smallest self-watering planter. Find the English instruction for the mounting the product on the wall here.

Instructions for GrowOn

GrowON is our bestselling self-watering planter. Find the Danish instruction for setting up GrowON here. Find the German instruction here.

Instructions GrowBIG & GrowMORE

GrowBIG og GrowMORE have the same self-watering system and set up. Find the English instruction for setting up GrowBIG & GrowMORE here. Find the German instruction here.

Instructions for GrowLARGE

GrowLARGE is our biggest standard planter from the Grow collection. Find the instructions in English here.

Instructions for GrowWIDE

GrowWIDE is our popular self-watering planter. Find the English instruction here.

Instructions for GrowWIDE Wall

GrowWIDE Wall is our popular self-watering planter for the wall. Find the English instruction here.

Self-watering system

How does the self-watering system work?

All SQUARELY COPENHAGEN planters contains in integrated self-watering system. Using two capilarity mats, the soil naturally gets continually hydrated at the same humidity level so that your plants always stay perfectly hydrated. This will allow you to go on with your busy lifestyle and still enjoy healthy plants in a dry summer. Read our guide here.

How often do I need to water the plants?

On average, from 1-3 times a month. If it's very warm and sunny, you need to provide water more often. In winter, the plants grow very slowly and the containers only need to be refilled every 4 to 5 weeks.

How can I ensure the self-watering system works?

The soil should be humid 2 cm below the surface, and there is less water in the water container over time. In models like GrowON and GrowWIDE, you can slightly lift the water container to feel if there is water. 

If you are in doubt: 

First, make sure that the plant was planted directly on the capillary mat. 

Then check that the capillary straps go directly down in the water in the water container. 

Check if the soil did not dry completely; if it's completely dry, activate the watering system by adding more water.

Installation

How do i install planters on the wall?

If you bought a wall version, you either have a premade hole to place the screw or a hook. Find instructions here.

If you would like to hang another GrowON or GrowWIDE that is not a wall version, you can purchase an additional part for it here.

How do I add the wheels?

We provide wheels with screws. Attach them to the wooden blocks below GrowBIG or GrowLARGE with a screw-driver.

Where can I use the wheels?

You can use it everywhere, but make sure that there are no significant height differences. The wheels will tolerate 1-2 cm differences. If you need to move the planter over a step, we recommend that you lift it.

Materials and parts

Do I need to change the capillary mat?

The capillary mat is made of synthetic material, and you can keep it for many years. If you throw away a plant with the capillary mat, you can always reorder a new one.

Can all the planters be used outdoors?

All our planters can be used outdoors and indoors.

How do I treat the wood?

The wood is oiled and it protects the wood well, however, it's always a good idea to add an extra layer of transparent oil to protect it from the weather. We recommend oiling the planters 1-2 times a year. If you want to add a colour or refresh it, you can use pigmented oil. Here are examples of the brands you can use: Osmo, Trip Trap, Gori.

Plants

Do you sell plants too?

Yes, we can provide plants for commercial or private projects.

Why are my plants not growing well?

There are a few crucial elements needed for plants to thrive: It's light, nutrition, water, and temperature. 

First, check that they get the right amount of light, then check if the self-watering system is used correctly.

Remember to add the fertiliser every second week in summer and every second month during winter. 

Some plants do not like a draft. Check which temperatures they tolerate.

Check if there are insects. If your plants are infected, separate the sick plants quickly and treat them right away. Do the same with all the other plants around the infected plant. 

Refund details

Add additional information about refund policy.